MPCare Fix & Go Service

Name: MPCare Fix & Go Service
SKU: 11FP-FIX
Price: 2980 USD

In stock

SKU: 11FP-FIX

Product Description

Restore Confidence in Your FastPrep® Instruments

When performance matters most, trust the Fix & Go Service to deliver expert on site repairs.

Minimize downtime. Maximize productivity.
Book Your Fix & Go Service Today.

Why Choose Fix & Go?

Whether it's mechanical failure, power issues, or a component in need of replacement, the Fix & Go Service is your fast lane to recovery. With priority scheduling, warrantied repairs, and a full system checkup, we ensure that your FastPrep® homogenizer is not just repaired, but restored to optimal condition.

Included with Fix & Go:

Rapid On-Site Response*
Priority scheduling with proactive updates. We arrive when and where you need us.
Complimentary Virtual Diagnostics
Pre-visit remote assessment helps pinpoint the issue so we’re prepared.
Thorough Evaluation & Maintenance
Comprehensive system evaluation, functional testing, and internal cleaning.
Mechanical Repairs + Spare Parts (Up to $300 Value)
Get expert repair, plus up to $300 in replacement parts with one-year warranty.
Power Supply & Wiring Check
Inspection of power connections and system wiring for safety and function.
Remote Support Access
Stay supported with remote troubleshooting beyond the service visit.
Post-Service Testing & Documentation
Verified system performance and a complete service report.
One-Year Limited Warranty
Repaired and replaced components are warrantied for one year after service.

Ideal For:

Urgent instrument failures
Unplanned downtime
Performance irregularities

Eligible Instruments:

How It Works:

Getting expert service for your FastPrep® instrument is fast and simple. Here’s how the process works from start to finish:

Choose Your Service Program
Select between Fix & Go or Annual Preventive Maintenance (PM) based on your instrument's needs.
Submit the Online Repair Form
Complete the brief service request form to help us understand your instrument’s condition and preferred scheduling.
- *Note: The FastPrep-96 requires specialized equipment and must be repaired at an MP Bio warehouse.
Schedule On-Site Service
Our Technical Service team will contact you to confirm details and arrange an on-site visit at your convenience.