MPCare Annual Preventive Maintenance

Name: MPCare Annual Preventive Maintenance
SKU: 11FP-PM
Price: 2480 USD

In stock

SKU: 11FP-PM

Product Description

Stay One Step Ahead with Annual PM

Prevent problems before they impact your lab. Trust our Annual Preventive Maintenance to keep your FastPrep® instruments operating with accuracy, speed, and confidence—all year round.

Schedule your PM service today and ensure performance peace of mind.

Why Choose Annual PM?

Unlike emergency repairs, preventive maintenance is all about staying ahead of problems. Our annual PM service ensures your equipment remains in peak condition, minimizing unexpected downtime and safeguarding performance-critical results. From dome lock systems to touchscreen interfaces, we cover every detail.

What’s Included in Annual PM?

Rapid On-Site Response*
Priority scheduling with proactive communication to minimize lab disruption.
Virtual Pre-Visit Diagnostics
Remote diagnostics ensure we arrive prepared for efficient service.
Functionality Evaluation
Full system performance checks to confirm everything runs as it should.
Instrument Cleaning & Care
Internal cleaning and surface inspections to maintain optimal conditions.
Power & Wiring Inspection
Verification of electrical flow, safety, and compliance.
Mechanical & Safety Checks
We inspect the dome lock system, evaluate mechanical fasteners, and apply preventive lubrication to reduce wear and maintain safe operation.
Touchscreen & Interface Test
Ensures proper response, accuracy, and system readiness.
Spare Parts Included (Up to $300)
Needed replacement parts (up to $300 value) provided at no extra cost.
Comprehensive Documentation
Post-service test results and detailed service summary included.
Remote Support Access
Continued troubleshooting help is available before and after the visit.

Eligible Instruments:

How It Works:

Getting expert service for your FastPrep® instrument is fast and simple. Here’s how the process works from start to finish:

Choose Your Service Program
Select between Fix & Go or Annual Preventive Maintenance (PM) based on your instrument's needs.
Submit the Online Repair Form
Complete the brief service request form to help us understand your instrument’s condition and preferred scheduling.
- *Note: The FastPrep-96 requires specialized equipment and must be repaired at an MP Bio warehouse.
Schedule On-Site Service
Our Technical Service team will contact you to confirm details and arrange an on-site visit at your convenience.