Return / Cancellation Policy

Return Policy

MP Biomedicals should be notified within thirty (30) days of receipt of material for credit, refund, or replacement. Some limitations may apply depending on what type of product was originally purchased. Any merchandise ordered incorrectly on the part of the customer may be returned to MP Biomedicals subject to the aforementioned conditions and a minimum restocking charge of 20% will be applied. No product may be returned after 30 days. Please contact with any questions at

Warranty Policy

All instruments (FastPrep® & SafTest) purchased from MP Biomedicals will have a one-year full warranty unless an additional warranty was purchased. Adapters for the instruments have a 90 day warranty. If you have any questions please contact at